Position:      Network Director               
Organization:      Family Promise of the East San Fernando Valley
Accountability:      Reports to the Board of Directors of the local Family Promise Interfaith Hospitality Network
Location:      Burbank, California
Job Type:      Management, non-profit, social services
Status:      Full time, Exempt, At-will

About Family Promise
Family Promise (Interfaith Hospitality Network) is a national nonprofit organization committed to helping homeless families with children achieve lasting independence.  There are over 140 successful Family Promise networks nationwide; Family Promise of the East San Fernando Valley serves the local Burbank, Glendale, Eagle Rock and North Hollywood areas and is the first Family Promise network to open in Southern California.  Family Promise mobilizes community groups and resources to provide safe shelter, food and compassionate support services to homeless families and aid in their transition to permanent and sustainable housing.

About the Program – How Family Promise works
Family Promise is a nationwide, interfaith network that serves homeless children and their families.  It works with up to 4 homeless families (a maximum of 14 people) at any one time to provide them with food and shelter as well as to help them find affordable housing and return to an independent lifestyle.  The families are housed and fed in local hosting congregations throughout the community.  The hosting facility rotates on a weekly basis.  During the day, the families are transported to a permanent Day Center site which acts as the daytime location for those persons in the family who are not working or going to school.  The Family Promise guests are transported to the Day Center as a group by van, arriving about 7:00 am and departing back to the hosting congregation about 5:00 pm. 

The Day Center provides bath and shower facilities and laundry facilities for the families. It includes a Resource Center with telephones, computers and all necessary equipment to aid the guest families in finding jobs, housing and services.  This Resource Center will also be available for school age children to do their homework. 

The Day Center will house the office of the Network Director.

The Network Director oversees the Day Center and oversees the provision of supportive services to the families being hosted by Family Promise.  The goal is to address the causes of each family’s homelessness and work with them to enable them to return to an independent living situation. Typically a family stays in the Family Promise network about 8-10 weeks.  When one family transitions out of the program another family is brought in.

The Mission
To keep homeless children and their families intact while providing them with welcoming, safe shelter and the support needed to regain sustainable housing independence.

Job Objective
The Network Director will coordinate and oversee all program components of the Family Promise Interfaith Hospitality Network including community outreach; fundraising; budgeting;  working with the Board of Directors, host congregations and volunteers; oversee the provision of case management for guests;  interface with referring and supporting agencies; Day Center operations and coordination of transportation.  The Network Director is responsible for the effective provision of services to homeless guests. 

Principal Responsibilities

• Maintain regular contact with coordinators and other individuals at each host congregation as necessary; communicate regularly with referring and supporting agencies and the Day Center staff; actively participate in providers’ groups and other forums with social service agencies. 

• Periodically convene a Host Congregations Committee and report back to the Board of Directors.

• Organize and schedule transportation, including drivers and van maintenance.  Manage schedule changes and any other transportation matters related to Family Promise IHN.

• Maintain records on Network operations and guests’ progress.  Provide reports to the Board of Directors and as required for funding sources.  Provide annual statistics and other information to the national Family Promise organization.

• Train coordinators and hosts in new host congregations and conduct periodic volunteer training as necessary.

• Work with the Board of Directors to plan and implement fundraising activities and to identify and apply for available funding.

• Manage budget and other operational duties, including fundraising, as requested by the board.

• Work with the board president to plan board meetings.  Work with board committees as necessary.

• Represent the Family Promise network to the public and the media.

• Coordinate master schedule of host congregations, updating as necessary to reflect ongoing changes.

• Supervise the case management of guest families.   Ensure provision of case management to all guest families.  Conduct intake interviews with prospective families; determine program suitability; provide orientation to new families entering the program; assist in the development of family plans; monitor guest progress in securing housing, employment, job training and entitlements; assist guests with social service needs, referring them to other organizations as appropriate; advocate with agencies for guests as needed and follow-up with guests who have transitioned out of the program.

• Hire and supervise additional staff.

• Be on call for emergencies during off-hours as scheduled.

Essential Job Duties
The job duties of Network Director are diverse and may include bending, stooping, lifting up to 15 lbs. and/or sitting for up to 2 hours.

Qualifications
Desired Education and/or Experience

• B.A. degree;  M.S.W. preferred
• Minimum three years management or clinical experience in a social service environment.
• Experience in volunteer management desirable.

The successful candidate for Network Director should be an enthusiastic and dedicated individual with good judgment and compassion for others, who is flexible and adaptable.

           
Skills

• Ability and experience in working with clients in a social service setting;

• Excellent oral and written communication skills a must, as the ability to make presentations is an integral part of the position’s responsibilities;

•  Ability to handle multiple tasks simultaneously, able to meet deadlines;

• Strong Interpersonal skills  required,  for example, the ability to work effectively with a wide range of people;

• Strong leadership skills required i.e. ability to make decisions independently, solve problems, delegate tasks and responsibilities.

Working Hours
The Network Director is a full-time exempt position requiring some weekend and evening hours.  During the first six months following the opening of the network, additional hours may be required for start-up activities.  After hours, the Director is on call for emergencies.

We Offer
Annual salary will be within the range of $60-70,000, based on qualifications and experience; benefits negotiable.

To Apply           
Send resume, including salary requirements, by email to: jobs@familypromiseesfv.org  
or send hard copy to: Family Promise of the East San Fernando Valley
 10153 ½ Riverside Drive #470, Toluca Lake, CA 91602
                       
Family Promise of the East San Fernando Valley is an Equal Opportunity Employer

January 31, 2010